Policies and Procedures
of the Grand River Center

Click here for parking instructions for the Grand River Center.

Wedding Reception Policies and Guidelines

Deposits and Payment:
We require a non-refundable deposit of 10% of the food & beverage minimum payable with the returned contract. This deposit will be used to confirm your reception location & will be applied towards your final costs. Prior to your event, we require the food portion of the bill be paid. A credit card number is required for collateral purposes and will not be charged if we are paid by the first Tuesday following your event. The Grand River Center will accept Cash, Check, Master Card, Visa & American Express.

Guarantee:
A guarantee of the number of persons attending your event is required by noon at least five business days prior to the function date. This number is not subject to reduction. If no guarantee is received, the contracted number of guests will be considered the guarantee.

Room Rental:
No room rental will be charged if food & beverage minimums are achieved. Food and beverage minimums vary, depending on room. JoAnn would be happy to detail the room minimums for you.

Cancellation:
In the event of the cancellation, the deposits are non-refundable. If you cancel your event within 60 days of the scheduled start time of the function, cancellations fee is 50% of estimated charges.

Food and Beverage Service:
The Grand River Center will adhere to all federal, state and local laws with regard to food & beverage. The Grand River Center will neither serve alcoholic beverages to anyone under the legal drinking age, nor to any persons considered intoxicated. Therefore, it is the Grand River Center’s policy that no liquor, beer or wine may be brought in from outside sources.

All food & beverage consumed on property must be purchased through the Grand River Center. (wedding cake excluded)

The Grand River Center prohibits the removal of food from the function by individuals with the group. (wedding cake excluded)

Cake Cutting:
The customer shall be responsible for all of the cake parts at the end of the event.
If the client would like the Grand River Center staff to cut & serve the cake, there will be a $50.00 charge added to the bill.

Policies:

  • JoAnn, prior to decorating the room, must approve all decorations. Confetti, rice & glitter are prohibited.
  • All decorations, gifts, & belongings must be removed from premises immediately after your event.
  • You may decorate & deliver any necessary materials the evening before your event if no other event is scheduled. Please make arrangements with JoAnn or her staff.
  • We are not responsible for lost or stolen articles.
  • All menu items must be finalized 30 business days prior to your event.
  • No beverages are to be carried in the Grand River Center.
  • No food or beverages are to leave the premises. (Wedding cake excluded) You will be provided the minimum amount of tables needed to comfortably seat your guests (10 per table).
  • You will be given a six (6) hour time period for your wedding reception (cocktail hour included in six hours). Each additional hour is $250.00.

Grand River Center Parking

Complementary Parking Garage:

  1. Follow 5th Street between Grand River Center & Grand Harbor Resort
  2. You will go under the Skywalk that connects the two properties
  3. Turn left and enter the right side (Entrance) of the Covered Parking Garage

Parking Lots:

  1. Parking Lots are located on the North side of the building
  2. Follow Bell Street until it ends
  3. Turn Right on 6th Street
  4. There are 3 Parking Lots that continue along 6th Street until it ends

Grand River Center • 500 Bell Street, Dubuque, IA 52001
563-690-4500 • www.grandrivercenter.com
Managed by Platinum Hospitality Group


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